Privacy Policy
Contents
1. Introduction
Leadtek ("we," "us," or "our") operates the website leadtek.ai and provides web design, lead generation, and related digital marketing services to businesses in Ohio, West Virginia, and beyond. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Contact us through our website contact form, email, or phone — including your name, email address, phone number, business name, and any message content
- Request a website audit — including your website URL and business details
- Subscribe to our services — including billing information, business address, and point-of-contact details
- Communicate with us via email, phone, or any other channel
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- Device information: IP address, browser type and version, operating system, device type
- Usage data: pages visited, time spent on pages, click paths, referring URL, exit pages
- Location data: approximate geographic location derived from your IP address (country, state/region, city-level)
2.3 Information from Third Parties
We may receive information about you from third-party services, such as analytics providers and hosting platforms, as described in Section 4 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services: Responding to inquiries, delivering website design and lead generation services, processing transactions, and providing customer support
- To communicate with you: Sending service updates, responding to support requests, and delivering monthly performance reports for active clients
- To improve our website: Analyzing usage patterns, fixing bugs, and optimizing the user experience
- For marketing purposes: With your consent, sending promotional materials about our services. You may opt out at any time
- To comply with legal obligations: Meeting regulatory requirements, responding to legal processes, and enforcing our agreements
- To protect our rights: Preventing fraud, abuse, or security issues, and defending our legal interests
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
4.1 Types of Cookies We Use
- Essential cookies: Required for the website to function properly, such as session cookies for form submissions and security features
- Analytics cookies: Used by Google Analytics to understand how visitors interact with our website (see Section 5.1)
- Functional cookies: Remember your preferences and settings to improve your experience
4.2 Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.allaboutcookies.org.
5. Third-Party Services
We use the following third-party services that may collect information about you:
5.1 Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. You can learn more about Google Analytics practices at Google's Privacy Policy and opt out by installing the Google Analytics Opt-out Browser Add-on.
5.2 Vercel (Hosting)
Our website is hosted on Vercel's platform. Vercel may collect server logs that include your IP address, requested URLs, browser user agent, and other technical data necessary to serve the website. Vercel's data processing is governed by their Privacy Policy.
5.3 Contact Form Processing
When you submit our contact form, your information is transmitted securely to our team. Form submissions may be processed through serverless functions hosted on Vercel and delivered to our email system. No third-party form-processing services (such as Formspree or Typeform) are used.
5.4 Email Communications
We may use email services to respond to your inquiries and deliver client reports. Email communications are stored in our email provider's systems and are subject to their respective privacy policies.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: With third-party vendors who perform services on our behalf (such as hosting, analytics, and email delivery), subject to confidentiality obligations
- Legal requirements: If required by law or in response to valid requests by public authorities, such as a court order, subpoena, or government investigation
- Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction
- With your consent: When you have explicitly agreed to the sharing of your information
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website (HTTPS)
- Secure hosting infrastructure through Vercel with industry-standard security controls
- Access controls limiting personal information access to authorized personnel who need it to perform their job functions
- Regular review of our security practices and infrastructure
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions: Retained for up to 2 years from the date of submission, or longer if you become an active client
- Client records: Retained for the duration of the business relationship plus 3 years after termination for tax and legal compliance
- Analytics data: Google Analytics data is retained for 26 months in accordance with our analytics configuration
- Server logs: Vercel server logs are retained according to Vercel's default retention policy
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: Request a copy of the personal information we hold about you
- Right to correction: Request correction of inaccurate or incomplete personal information
- Right to deletion: Request deletion of your personal information, subject to certain legal exceptions
- Right to restrict processing: Request that we limit how we use your personal information
- Right to data portability: Request a copy of your personal information in a structured, commonly used, machine-readable format
- Right to object: Object to our processing of your personal information for certain purposes, including direct marketing
- Right to withdraw consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal
To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to all legitimate requests within 30 days. We may request verification of your identity before processing your request.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
We will endeavor to respond to all privacy-related inquiries within 30 business days.