Services / Reputation management
Reputation management for local businesses.
We watch for new reviews of your business, draft a reply for each one for you to approve, and keep fresh reviews coming in with text and email review requests.
The problem it solves
A bad review with no reply sits at the top of your profile for months. Unanswered reviews, good or bad, tell people nobody is paying attention.
What’s included
Exactly what you get.
- Review monitoringWe watch your Google reviews and let you know when a new one comes in.
- Replies you approveWe draft a calm, factual reply to each review. Nothing is posted until you approve it.
- A plan for unhappy customersFor a bad review, we lay out the facts and your options for making it right, so you can respond without making it worse.
- Review requests by text and emailFollow-ups after each job make it easy for happy customers to leave a review. Part of Growth and Dominate; see Review requests.
How it works
Three steps.
01
Free audit
We look at your reviews today: how many, how recent, and which ones still need a reply.
02
We set it up
We get access to your Google Business Profile and agree on how you want replies to sound.
03
We watch and draft
New reviews get a drafted reply for you to approve, and review requests keep new ones coming in.
Which plans include it
Quoted separately, not part of a plan.
Review requests by text and email are part of the Growth and Dominate plans. Review monitoring and replies are not part of any plan; we quote them separately.
Every plan has a one-time setup fee. Pricing is a custom quote: get a free audit → Compare every plan side by side →
FAQ
Common questions.
Do you post replies without asking me?+
No. We draft each reply and nothing goes out until you approve it.
Can you remove bad reviews?+
No, and nobody honest can promise that. We help you reply well and keep good reviews coming in, so one bad review carries less weight.
Is this part of a plan?+
Review requests by text and email are part of Growth and Dominate. Review monitoring and replies are quoted separately. Ask us during your free audit.
Do you write fake reviews?+
Never. Every review comes from a real customer.
Free audit
Ready for a site that earns its keep?
A free, no-pressure audit of your current site. We’ll tell you exactly what’s broken — even if you never hire us.
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